Privacy Policy

This Privacy Policy describes how Yahoola Creek Marketing, LLC ("Hallvo," "we," "our," or "us"), a Georgia limited liability company, collects, uses, and shares information about you when you use our website at hallvo.com (the "Site") and our CRM software services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly: When you create an account, subscribe to our Services, or contact us for support, we may collect your name, email address, school or organization name, billing information, and any other information you choose to provide.

Information collected automatically: When you visit the Site or use the Services, we automatically collect certain information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information.

Information about your contacts: If you use the Services to manage prospective family or student information, you may upload or enter data about those individuals ("Lead Data"). You are responsible for ensuring you have the proper rights and consent to input such data into the Services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Services;
• Process transactions and send related information, including purchase confirmations and invoices;
• Send you technical notices, updates, security alerts, and support messages;
• Respond to your comments, questions, and requests;
• Send you marketing communications (where permitted by law and subject to your opt-out rights);
• Monitor and analyze usage trends and activities in connection with the Services;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities; and
• Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analytics, email delivery, and hosting services.
• Compliance with laws: We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
• Business transfers: If we are involved in a merger, acquisition, financing, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With your consent: We may share information about you with your consent or at your direction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your information within a reasonable period of time, except where we are required to retain it for legal or compliance purposes.

5. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems with absolute certainty.

6. Cookies

We use cookies and similar tracking technologies to track activity on the Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the Site may not function properly.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.

8. Children's Privacy

The Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Your Choices

Account information: You may update or correct information about yourself by logging into your account or contacting us at the address below.

Marketing communications: You may opt out of receiving promotional messages from us by following the instructions in those messages or by contacting us directly. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relationship.

Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access the Services.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Yahoola Creek Marketing, LLC
Georgia, United States
support@hallvo.com